Privacy Policy
Olivetree Legal (ABN 27 659 573 216) (“We”) value your privacy and it’s important that you understand how your information may be used. We do need to collect personal information from you, either online or offline, through our website (www.olivetreelegal.com.au) or other related third party platforms, so that we can provide you with our services.
Personal Information
The type of personal information we may need to collect from you (or from third parties) includes:
- Your full name
- Your contact details (address, email address)
- Your date of birth
- Your marital status
- Your telephone number
- Images of your I.D.
- Personal information about your family members, business and ownership interests
- Other personal information that you may provide to us
- Your credit card or payment
- Information about your use of and access to our website (including through the use of internet cookies, information about your browser and operating system)
- Other personal information requested by us or a third party such as Paypal or Stripe as part of a third party payment arrangement.
Collection and use of Personal Information
We may collect, hold and use your personal information for the following reasons:
- to contact and communicate with you
- to prepare documents and advice on your behalf
- for internal administration, record keeping, invoicing and billing
- to enable you to access and use our website, related third party sites, and our services
- to comply with our legal obligations and resolve any disputes we may have
- for analytics, market research and business development.
Disclosure of Personal Information to third parties
We may disclose personal information to
- third party service providers for the purpose of enabling them to provide their services (some examples may be IT service providers, web-hosting and server providers, debt collectors, payment system operators)
- our employees and contractors
- any third party you have agreed we may disclose information to (such as your accountant or financial planner)
- our existing or potential agents (for example, court lodging agents)
- anyone to whom our business or assets, or any part of them are or may (in good faith) be transferred
- credit reporting agencies, courts, tribunals and regulatory authorities if you fail to pay for services we have provided to you
- third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties who store data outside of Australia.
By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Act and the Australian Privacy Principles.
How we treat Personal Information that is also Sensitive Information
Sensitive information is given a higher level of protection than other personal information. It means information relating to your ethnicity, sexual orientation, political opinions, religion, criminal records, health information or biometric information.
Sometimes it may be necessary for us to collect sensitive information where it is relevant to the services we are providing. We will do our best to limit the collection of sensitive information to that which we consider essential and will endeavour to destroy the information as soon as reasonably practicable when we consider it no longer required for the provision of services.
Your Rights and Controlling your Personal Information
You do not have to disclose any personal information to us. However, if you do not, it may affect your use of our site, and the services offered through it. Please read this privacy policy carefully, as if you do choose to provide personal information to us, you consent to us collecting, holding, using as disclosing your information as outlined herein.
You may request details of the personal information we hold about you at any time. An administrative fee may be payable for the provision of such information.
You have the right to restrict the collection or use of your personal information. If you have agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using our ‘Contact Us’ page, or directly via email at [email protected].
If you believe that any information we hold about you is inaccurate, out of date, irrelevant, misleading or incomplete, please contact us and we will take reasonable steps to correct the information.
Third Parties
If we receive personal information about you from a third party, we will protect it as set out in this Privacy Policy.
If you are a third party providing personal information about someone else, you warrant that you have authority to share the information with us.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
Cookies, web beacons and Google analytics
We may use cookies and web beacons on our Site from time to time.
While cookies don’t tell us your email address, they do allow third parties, like Google and Facebook, to track you as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
Web beacons monitor the your behaviour on our Site and collect data about your web page viewing.
We also use Google Analytics to collect and process data from time to time.
Links to other websites
We have links on our website to other third party sites. Please note that we do not have any control over third party websites and we are not responsible for the protection and privacy of any personal information that you provide whilst visiting them. Other websites are not governed by this Privacy Policy, even if you followed a link from our website to another site.
Amendments
We may, at any time and at our discretion, vary this Privacy Policy by it on our website. If you would like to make sure you are aware of the most current Privacy Policy, please check our site regularly.
Complaints or Questions
If you believe we have breached the Australian Privacy Principles and wish to make a complaint, or if you have any questions or notices please contact our Privacy Officer (Attn: Privacy – [email protected]) and provide us with the details. If you have a complaint, or a notice, we will respond to you in writing setting out the outcome of the investigation and the steps we will take to address your concerns.